Military Transformation & the Process of Innovation

EQ Skills

What is empathy? watch the short video from YouTube.




Happiness




Listen to the Expert - Joshua Freedman

Emotional intelligence (“EQ”) is the ability to use emotions effectively – the key competence for relating to people, sustaining drive, and making optimal decisions. Josh teaches people how to increase EQ to be happier, stronger, and more effective professionally and personally.

COO of Six Seconds, Joshua consults with leaders and teams around the world helping them use emotional intelligence to get better results. His clients include Lockheed Martin, the World Bank Group, Microsoft, American Express, Morgan Stanley, all branches of the US armed forces, Ethiad Airways, and the Make-A-Wish Foundation.


As a keynote speaker and facilitator, Joshua’s dynamic, humorous, and authentic style creates trust and leaves audiences motivated to take action. His presentations deliver hard-core science made practical, and are tailored to address specific organizational issues including:

Is Work Joyful?

Interesting perspective on work and joy at work. Though the speakers do make references from a Christian perspectives, the underlying concepts are relevant to all of us.

EQ Skills for Success

"Knowing others is intelligence; knowing yourself is wisdom; acting on intelligence and wisdom is leadership."
-Lao Tzu

Managers can no longer depend on their IQ to get things done. The Emotional Intelligence (commonly known as EQ) is the critical success factor that will ensure success in the workplace. The EQ concept is basically focuses on our ability to manage ourselves and how we manage the relationship with others. Getting and remaining connected with people is critical for the success of managers.

Managers who are able to build and sustain commitment, trust and rapport with their employees invariably experience positive results ion getting things done. Their ability to relate to the needs of others and use that understanding to bring out the best from them is a critical EQ competency every manager should possess. Managers need to understand their personal feelings and emotions first, before attempting to get things done through others. Your Management Success, depends on your ability to use the Emotional Intelligence (commonly known as EQ) skills in your course of work as a manager.

Look at the following link for more information about EQ. If you are interested in a EQ focused workshop (in-house) drop an email to: info@creativityasia.com



EQ - Everything You Want to Know about Emotional Intelligence

Managing Your Career

Are you enjoying your work? If joy at work is something that is impossible for you, its time to learn practical strategies. To cope with your life you need to enjoy your work most of the time. Read the following articles:

How to survive an overwhelming job

What-to-do-when-you-hate-your-job

5 ways to manage a lousy boss

Battling your boss

Success at Work

Career Review

Writing a resume:
How to write an effective resume?

Managing Your Job Interview

Managing Your Career: Creating Favorable Professional Image

Managing Your Career demands a number of responses. For one thing you are expected to create and sustain a positive image that is professional. It is more than just managing your dressing. You should also learn how to present your ideas. Visit the following site for additional information.

Managing Your Career

Creating an Effective Presentation

Keeping a Professional Image

Praise Your Employees

As a manager it is important to know how to praise your staff. Follow the steps listed below:
- Praise in public
- Be specific
- Highlight the contribution
- Be sincere
- Do it immediately
If you are keen then you must read the following article.

John

Build Up Your People
by D. Michael Abrashoff

Leadership is mostly the art of doing simple things very well. However, we sometimes make it far tougher than it needs to be. Unlike some leaders, I prefer to build myself up by strengthening others and helping them feel good about their jobs and themselves. When that happens, their work improves, and my own morale leaps....MORE ...
Build up Your People

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Skills for Managing Teams

Together Everyone Achieves More Success. That is a fact. However, to make that possible you need to know how to build and sustain high performance TEAMS in the workplace. You can familiarise yourself with the relevant skills by attending workshops offered by a number of organisation.

The traditional organisation that is based on high degree of centralisation with tight command and control will not work today. To meet the challenges and opportunities, successful organisations are making TEAMS as their preferred choice in managing the activities. These organisations expect and encourage their TEAMS to self-manage the work processes. TEAM members perform a whole range of tasks, thus requiring multiple skills and competencies. This would mean supervisors and managers need to master the critical Team Building skills to sustain high performance at their workplace.

Teams generally outperform individuals. Teams are groups that interact closely to complete specific tasks. Team members are accountable to each other. Effective teams have certain common characteristics. These are:

- Team members share a common goal
- Team members have a clear understanding of the goal
- Level of trust is high
- High degree of commitment to achieve the goal
- Team members have the relevant skills

BUILDING EFFECTIVE TEAMS

Since everyone recognise the fact that “Together Everyone Achieves More Success”, organisations design their work activities and processes around teams.
However, it takes time to build a team. As a manager, you should know the process of building a team.

As a team leader you should:
- Assist the members to acquire relevant Abilities, Skills and Experiences
- Help the group to develop S.M.A.R.T. goals and remain focused to the goals.
- Demonstrate appropriate behaviour by being a role model.
- Align the team goals with organisational goals/mission/vision statement.


How can we master the skills for managing teams? Try the following links:
Team Basics

Fundamentals of Team Skills

Centre for Creative Thinking

EQ Skills

Since publication of daniel Coileman's book on EQ, the EQ concept has become one of the most frequently discussed topic among managers. All in a sudden business managers began to recognise the overwhelming power of EQ compared to IQ. The Emotional Intelligence(commonly known as EQ) is seen as critical. Individuals with EQ skills invariably do well, compared to people with poor EQ skills. The EQ skills covering personal areas and social areas can be mastered through focused effort and learning.

the EQ concept covering personal competence and social competence are seen as critical human skills for the success of business firms. Self awareness, self regulation and self motivation are the three main components of personal competence. The social awareness and social skills of the social competence covers the following areas:

- Persuasion and influencing skills
- Effective communication skills for managing groups
- Inspiring and managing people with appropriate leadership skills
- Managing conflicts at work
- Creating and sustaining network for collaboration and cooperative efforts

The following sites provide the required information on EQ:

Emotional Competence Framework

EQ Skills

Emotional Intelligence - Article References

Clustering competence in emotional intelligence: Insights from the Emotional Competence Inventory (ECI)

The Economic Value of Emotional Intelligence Competencies and EIC-Based HR Programs

The Emotional Intelligence Quick Book